Cookie Policy

Cookie Policy

Last updated: September 2026

1. What are Cookies?

Cookies are small text files stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and improve your browsing experience. In this policy, the term "cookies" also covers equivalent technologies, such as pixels and local browser storage.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

Essential for the website to function. These cannot be disabled.

  • sessionid — Shopping and authentication session. Duration: Session
  • cart — Shopping cart content. Duration: 2 weeks
  • secure_customer_sig — Customer account security. Duration: 20 years
  • shopify_pay — Payment preferences. Duration: 1 year

2.2 Preference Cookies

Remember your choices to personalise the experience.

  • landingpage — Landing page. Duration: Session
  • localization — Language and currency preferences. Duration: 1 year

2.3 Analytical Cookies (with consent)

  • _ga — Google Analytics. Unique user identification. Duration: 2 years
  • _gid — Google Analytics. User identification. Duration: 24 hours
  • _clck — Microsoft Clarity. Associates visits from the same user. Duration: 1 year
  • _clsk — Microsoft Clarity. Groups viewed pages in a session. Duration: 1 day

Microsoft Clarity also records interaction with pages — mouse movements, clicks, and scrolling — to produce heatmaps and session recordings that we use to detect navigation issues. These recordings are only made if you accept analytical cookies.

2.4 Marketing Cookies (with consent)

  • _fbp — Meta (Facebook and Instagram). Conversion tracking. Duration: 3 months
  • _fbc — Meta (Facebook and Instagram). Ad clicks. Duration: 2 years

2.5 Auxiliary Service Cookies

Some tools we use in the store may place their own cookies when you use them — namely the customer support chat (Willdesk), the product review system (Judge.me), and newsletter subscription (E-goi). They serve to keep your conversation open, prevent duplicate reviews, and remember that you have already subscribed. The respective policies are indicated in point 4.

3. How to Manage Cookies

Through our cookie banner: When you visit the website for the first time, you can accept or refuse non-essential cookies. You can change your choice later by reopening the consent banner.

Through your browser:

Note: Disabling essential cookies may affect the website's functionality, including the shopping cart.

4. Third-Party Cookies

Some cookies are placed by third-party services. Consult the privacy policies of the respective providers:

5. Contact

Questions about cookies: suporte@nixofy.com. To learn how we process your personal data in general, please consult the Privacy Policy.

NIXOFY — NIF PT217375251 | suporte@nixofy.com | www.nixofy.com